Work Order 

TO submit a work order by phone

call: 515-381-6829

Contact our Maintenance Contact Center by phone to submit your work order request.
Service is available 24 Hrs a day, 7 days a week. Day or Night!

To submit a work order USING THE TENANT PORTAL

1. Click the “Submit Work Order” button.

2. You will be redirected to a secure Allterra Tenant Portal.

3. Log into the portal OR request portal access by clicking “Request access to the portal”. NOTE: You must have a valid Email address in order to create a login and access the Allterra Tenant Portal. You will receive a link to your Email with access to the portal where you can then create a secure username and password.

4. Once logged in, go the the Maintenance Requests tab and click “Request Maintenance”.

For questions on accessing the tenant portal, to check on the status of your work order request, or to submit your request over the phone:

• Please contact your property manager or call the main Allterra office at: 515-809-1166